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Girassol.Rent Privacy Policy
Privacy Policy Of ID AUTO LDA
This privacy policy explains how our organization “ID AUTO LDA” uses the personal information we collect from you when you use our website.
Topics:
– What data do we collect?
– How do we collect your data?
– How will we use your data?
– How do we store your data?
– Marketing
– What are your data protection rights?
– What are cookies?
– How do we use cookies?
– What types of cookies do we use?
– How to manage cookies
– Privacy Policy of Other Websites
– Changes to our privacy policy
– How to contact us
– How to contact the relevant authorities
What data do we collect?
Our Company collects the following data:
–Your identification data: surname, first name, email address, telephone number, postal address, date of birth, account identifier
-If applicable, identification data of additional driver(s): surname, first name, email address, telephone number, postal address
-Your driver’s license and that of any additional driver(s) if you upload your driver license online;
–Payment data: account numbers, card numbers etc;
–Information on your vehicle reservation, in particular for the management of any loyalty programs;
–Data relating to your navigation on our website;
–Data relating to your satisfaction surveys.
How do we collect your data?
You directly provide Our Company with most of the data we collect. We collect data and process data when you:
-Register online or place an order for any of our products or services.
-Volunteer to complete a customer survey or provide feedback on any of our message boards or via email.
-Use or browse our website using your browser’s cookies.
Our Company may also receive your data indirectly from the following sources:
From our partners and intermediaries to receive the services of our company.
How will we use your data?
Our Company collects your data so that we can:
-Process your order, manage your account.
-To manage vehicle bookings.
-Communicate your data to insurance companies with which the Our Company have a valid policy for roadside assistance for traffic incidents or accidents.
-Provide information to public or regulatory authorities, or to governmental or jurisdictional bodies, if required under the law, local regulations or statutory obligations.
-Email with special offers on other products and services we think you might like.
If you agree, Our Company will share your data with our partner companies so that they may offer you their products and services.
When Our Company processes your order, it may send your data to credit reference agencies and use the information received from them to prevent fraudulent purchases.
How do we store your data?
Our Company implements appropriate policies, as well as technical and organizational measures, to safeguard and protect your personal data against illegal or unauthorized access, loss or accidental destruction, damage or use, and illegal or unauthorized disclosure.
Our Company will store your personal data are kept for different periods of time, depending on the purposes of the processing concerned:
| Purposes of the processing | Data retention periods |
| Creating and managing your online customer account on our website. | 3 years from the end of the contractual relation or until confirmation of deletion of your account, if you request it. |
Managing your reservation and rental contract through a central booking engine, in particular to: – collect the data necessary to organize your reservation – communicate this data to the concerned agency operating the service – manage your payment | 5 years from the end of the rental |
| Sending you emails about special offers and promotions to promote our products and services. | 3 years from the collection of your personal data, or from the last time you requested information from us |
| Sending you an email in order to collect your feedback on your rental. | 12 months from the data collection |
| The operation of the “chat” in real time on our website. | 3 years from your last commercial contact with us |
Once this time period has expired, we will delete your data.
Marketing
Our company would like to send you information about our products and services that we think you might like, as well as the products and services of our partner companies.
If you have agreed to receive advertising, you can always opt out later.
You have the right to prevent Our Company from contacting you for marketing purposes or providing your data to other members of Our Company’s Group at any time.
If you no longer wish to be contacted for marketing purposes, please click here.
What are your data protection rights?
Our company would like to make sure that you are fully aware of all your data protection rights. Each user is entitled to the following:
The right to access – You have the right to ask Our Company for copies of your personal data. We may charge you a small fee for this service.
The right torectification – You have the right to request that Our Company correct any information that you believe is inaccurate. You also have the right to require Our Company to complete information that You believe is incomplete.
The right to erasure – You have the right to request that Our company delete your personal data under certain conditions.
The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data under certain conditions.
The right to object to processing – You have the right to object to Our processing of your personal data under certain conditions.
The right to data portability – You have the right to request that Our company transfer the data we have collected to another organization or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us by email:
Call us at: +351 961 778 886
Or write to us: book@girassol.rent
What are cookies?
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may automatically collect information about you using cookies or similar technologies.
For more information, visit allaboutcookies.org
How do we use cookies?
Our Company uses cookies in a variety of ways to improve your experience on our website, including:
-Keeping you signed in
-Understanding how you use our website.
What types of cookies do we use?
There are several different types of cookies, however our website uses:
-Functionality – Our company uses these cookies to recognize you on our website and to remember the preferences you have previously selected. These may include your preferred language and the location you are in. Both own and third party cookies are used.
-Advertising – Our company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed, as well as information about your browser, device and your IP address. Our Company occasionally shares certain limited aspects of this data with third parties for promotional purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown ads based on your browsing patterns on our website.
How to manage cookies
You can set your browser to not accept cookies and the website above will tell you how to remove cookies from your browser. However, in some cases, some features of our website may not work as a result.
Privacy Policy of Other Websites
Our company website contains links to other websites. Our privacy policy only applies to our website, so if you click on a link to another website, you should review their privacy policy.
Changes to our privacy policy
Our Company keeps its privacy policy under regularl review and places any updates on this web page. This privacy policy was last updated on 9 January 2019.
How to contact us
If you have any questions about our company’s privacy policy, the data we hold about you, or would like to exercise one of your data protection rights, please feel free to contact us.
Email us at: book@girassol.rent
Call us: +351 961 778 886
Or write to us at: ID AUTO LDA Rua das Virtudes Edifício Vista Mar, Bloco 2, 1 L 9000-645 Funchal, Portugal
How to contact the relevant authority
If you wish to report a complaint or feel that Our Company has not satisfied your concern, you may contact the Office of the Information Commissioner.